Gifts Australia Reviews 3,216

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Needed to send a Birthday gift to someone in Australia , hadn’t done it before so was a little nervous doing it through a company I didn’t know …but needn’t have worried as it all went fine, great choice of gifts, not too expensive for postage , good tracking to let you know how the delivery was going etc & gifts Australia followed my instructions in case the person wasn’t at home .
One happy lady collected her lovely gift 😌 🎁
Will definitely use again , thank you ☺️

Rated 5 out of 5 stars

The website Gifts Australia, is very easy to use. An extensive variety of wonderful gifts are offered, with something to suit everyone’s budget. The option to have your item ‘gift wrapped’ as well as card (offered choice) at a small extra cost are appreciated for those time poor. Consistent communication and tracking from dispatch to delivery is superb. Very pleased with my experience purchasing from Gifts Australia.

Rated 5 out of 5 stars

Was easy to order, lots of variety to choose from for a male/female combined gift. Delivery was made on the day requested. All in all a very good experience.

Rated 5 out of 5 stars

Excellent quality products in the hampers and beautifully presented. The general gifts were also excellent. Their packaging looked really classy as we shared the moment over Skype.
This was our fi
rst experience with Gifts Australia; we bought multiple hampers for family in NSW and WA. Delivery was expeditious and arrived on time. Good progress reports were provided. We will definitely be using them again as we were able to order while overseas.
Highly recommended from our experience this Christmas.


Company details

  1. #7 of 22 best companies in Gift Shop
  2. #4 of 19 best companies in Hobby Store

Written by the company

Gifts for anyone and everyone to suit any occasion, delivery Australia-wide


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 1 out of 5 stars

They shipped to the wrong address and…

They shipped to the wrong address and then responded saying 'sometimes out system gets confused and overwrites the delivery address with the billing address but as per our refund policy that too bad and you have to pay for redelivery yourself'.
Terrible service - would absolutely never use again!

Date of experience: 16 May 2025

Rated 5 out of 5 stars
Verified

Gorgeous Personalised wallet and keyring set

I brought my nephew a personalised wallet and keyring set, it came so fast and it was gorgeous, I couldn't be more happy with gifts Australia's services I will definitely be buying from them again, Very happy!!!

Date of experience: 13 May 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you so much for your lovely feedback! We're thrilled to hear you were happy with the personalised wallet and keyring set for your nephew. It’s wonderful to know it arrived quickly and made such a great impression. We truly appreciate your support and look forward to helping you find the perfect gift again soon.

Rated 5 out of 5 stars
Verified

Good service

The gift was exactly as described and arrived in a timely manner. Would use this service again.

Date of experience: 07 May 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for your feedback. We're so pleased to hear the gift met your expectations and arrived on time. We appreciate your support and would be delighted to assist you again in future.

Rated 5 out of 5 stars
Verified

Excellent service from order to…

Excellent service from order to delivery. My sister in law was delighted with her gift for her 60th birthday. Thank you.

Date of experience: 10 May 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for your kind words. We're so pleased your sister-in-law loved her 60th birthday gift and that everything from order to delivery went smoothly. It’s always a pleasure to help make special occasions even more memorable.

Rated 5 out of 5 stars
Verified

Was easy to order

Was easy to order, lots of variety to choose from for a male/female combined gift. Delivery was made on the day requested. All in all a very good experience.

Date of experience: 08 May 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for your lovely feedback. We're so pleased to hear the ordering process was easy and that you found the perfect gift with plenty of choice. It’s great to know the delivery arrived right on schedule too. We're glad it was a positive experience all round!

Rated 5 out of 5 stars

Love checking out the gifts on the…

Love checking out the gifts on the website.

Date of experience: 29 April 2025

Gifts Australia logo

Reply from Gifts Australia

We're thrilled to hear you enjoy browsing the gifts on our website! There's always something special for every occasion. Thanks for sharing your feedback with us!

Rated 4 out of 5 stars
Verified

Aussie Owned

Good Service and delivery, great products and useful.

Date of experience: 29 April 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for your positive feedback! We're so glad to hear that you enjoyed the products and had a great experience with our service and delivery. We appreciate your support!

Rated 5 out of 5 stars
Verified

Regular user of this very good site

Regularly use this site and have been very pleased with the quality of goods and the clear tracking of parcels.

Date of experience: 27 April 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for your continued trust and support! We're thrilled to hear that you're consistently happy with the quality of our products and the parcel tracking experience. We appreciate your loyalty!

Rated 5 out of 5 stars

Great service !

Needed to send a Birthday gift to someone in Australia , hadn’t done it before so was a little nervous doing it through a company I didn’t know …but needn’t have worried as it all went fine, great choice of gifts, not too expensive for postage , good tracking to let you know how the delivery was going etc & gifts Australia followed my instructions in case the person wasn’t at home .
One happy lady collected her lovely gift 😌 🎁
Will definitely use again , thank you ☺️

Date of experience: 18 April 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for sharing your experience, Rachel! We're so pleased everything went smoothly and that your gift was well received. It's wonderful to hear that the process gave you confidence, and we truly appreciate your kind words.

Rated 5 out of 5 stars
Verified

Simple to order

Simple to order, large range of gifts to choose from. Arrived early. You pick the currency you want to pay by. Dublin to Australia not a problem

Date of experience: 23 April 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for your lovely feedback, Andrew. We're glad you found the ordering process simple and the range of gifts suited your needs. It's great to know everything arrived early and that ordering from Dublin was smooth and straightforward.

Rated 5 out of 5 stars
Verified

Great Australian Company

Well made product, good communication & Prompt delivery. Australian company Yay! Thank you 10/10

Date of experience: 20 April 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for your kind words. We're so pleased to hear you were happy with the product quality, communication, and delivery. We really appreciate your support of an Australian company. A perfect 10 out of 10 means a lot!

Rated 5 out of 5 stars
Verified

Impressive service

Website was easy to navigate with a wide variety of gift ideas and dispatch very fast. Last minute birthday present arrived well before expected delivery date!

Date of experience: 07 April 2025

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Reply from Gifts Australia

Thank you for your lovely feedback, Colleen. We're so pleased the website was easy to use and that your gift arrived ahead of time. It’s great to hear everything came together for the birthday surprise!

Rated 4 out of 5 stars

Would recommend

Good choice of products for every occasion. Easy placing an order and good communication. My item was delivered as arranged for my friends special birthday in Australia (I'm in the UK) so I was very pleased with the whole experience.
My only niggle was that I received a discount offer "when you place your first order" message just as I submitted my payment so I missed out on the discount, which was very disappointing.

Date of experience: 07 April 2025

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Reply from Gifts Australia

Thank you for your thoughtful review. We're so pleased to hear that the gift arrived on time for your friend’s special birthday and that you had a positive experience overall. We’re sorry to hear about the timing of the welcome email. If you haven’t already, please feel free to reach out to our customer service team, who may be able to help with that.

Rated 5 out of 5 stars
Verified

Satisfied customer.Easy website to use

Easy website to use, reasonable prices , good choice of products, fast delivery.
Would certainly use Gifts Australia again.

Date of experience: 14 April 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for your kind feedback, Gillian! We're thrilled to hear that you had a great experience with our website, product selection, and delivery. We look forward to welcoming you back!

Rated 5 out of 5 stars
Verified

Great range & fast delivery

Gifts Australia have a great range of products and all of the items I purchased are of a high quality. They also arrived really quickly which was a bonus.

Date of experience: 03 April 2025

Gifts Australia logo

Reply from Gifts Australia

Thank you for your lovely feedback, Jacinda! We're so glad you were happy with the quality of your items and the speedy delivery—it means a lot to us.

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